CAREERS

PART-TIME GUEST SERVICES REPRESENTATIVE | CALGARY TOWER

Do you want to meet people from all over the world? Are you a friendly and outgoing person who loves Calgary? If you’re looking for an exciting opportunity, we want to meet you!

We have an immediate opening for a Part-Time Guest Services Representative at the Calgary Tower. Under the leadership of the Manager and Supervisors, you will provide exceptional customer service to our guests. The Calgary Tower offers a unique and dynamic work environment. You will greet people, answer questions about Calgary, and provide visitors with an unforgettable experience 525 feet above the downtown core.

If you, or someone you know, are a match for the qualifications below please submit resumes to Human Resources at hr@aspenproperties.ca.

You’ll find a full listing and description for this and other positions currently available at CAREERS | Calgary Tower. The Calgary Tower is an equal opportunity employer that values hiring and retaining a diverse workforce.

POSITION SUMMARY

This position is supervised by Calgary Tower Management Team. As Guest Services Representative with the Calgary Tower, you will work part-time hours which can include days, evenings, weekends, and public holidays. Candidates’ availability & flexibility will be a top consideration.

KEY DUTIES

  • Process admission transactions and handle cash

  • Process retail transactions & assist in merchandising

  • Manage visitor access to the facility

  • Respond to in-person and telephone inquiries

  • Assist supervisors and managers as required

  • Provide visitors with information about the Calgary Tower and city

  • Assist with audio guides (ensure visitors know how to use the guides, collect unused guides on the Observation Deck)    

  • Perform additional duties within your areas of interest and abilities (the sky’s the limit – literally!)

COMPETENCIES REQUIRED

  • A high school diploma and/or post-secondary education program

  • Maturity, flexibility, reliability, and punctuality

  • Cash-handling experience

  • Professionalism

  • A courteous, personable, and engaging attitude

  • Fluency in English both written and verbal

  • Excellent communication skills

  • Computer skills (proficiency with Microsoft Office Suite)

  • A strong orientation toward customer service and teamwork

  • The ability to take initiative and multi-task

  • A strong work ethic based on honesty and integrity

  • Successful City of Calgary Police Information and Criminal Record Check

While we appreciate all interest, only those candidates selected for an interview will be contacted.